Terms and conditions
Terms and conditions of use and purchase on the site www.sentientthebrand.com
These Terms and Conditions of Use ("Terms and Conditions") govern your access to and use of our website www.sentientthebrand.com, including social media features and accounts, email notifications, and any digital applications linked to these Terms (collectively, the “Services”), as well as in relation to any information, text, links, graphics, photos, videos or other materials or arrangements of materials uploaded, downloaded or appearing on the Services (collectively referred to as “Content”). By using the Services, you agree to be bound by these Terms and Conditions of Use and Purchase, forming a binding contract between you and SENTIENT, in addition to any other laws or regulations that are applicable to the Site and the Internet. In case you do not accept these Terms and Conditions, please leave the website.
Acceptance: who can use the Services
You can use these Services only if you agree to form a binding contract and are not prevented from receiving services under Mexican Law.
Our Privacy Notice describes how we handle the data and personal information that you provide us, in order to use it when you use our Services. By using the Services, you consent to the collection, use and treatment (as established in the Privacy Notice) of this information, including the transfer of certain information to
related entities or third parties, as described in the Privacy Notice.
Website Content and Services
You are responsible for your use of the Services and any Content that you provide and submit through the use of the Services, including compliance with applicable laws and regulations. You should only provide content with which you feel comfortable sharing with other people and that does not infringe the industrial,
intellectual and copyright rights, as well as the property rights of third parties.
The Terms and Conditions of Use of the shopping platform denominated Shopify will apply you make a purchase through our website www.sentientthebrand.com. By placing an order for the products offered at www.sentientthebrand.com, you declare that you are over 18 years of age and have the legal capacity to
enter into contracts.
commercial affiliates and the delivery times will depend on the place of deliver and determined by the transport companies that carry out the transport of our products. SENTIENT is not responsible for delays caused during the shipping process. 7) The delivery of the product (s) will be deemed to have been made
with the signature of receipt of the buyer or of any other person who is at the shipping address provided through the website and receives the product(s). 8) If the delivery cannot be carried out, your product(s) may be returned to SENTIENT or safeguarded by the company in charge of transporting the product(s). In
this case, you can contact us at email@example.com, in order to define a new estimated shipping date and the payment of shipping services, if necessary. Shipments within Mexico will not generate any additional cost to the price of the product(s). All shipments outside of Mexico are considered international
and will have the cost indicated by our website when carrying out the purchase. All shipping costs are determined by the transport companies that carry out the service depending on your shipping address.
Depending of the country where the purchase is carried out, different fees and additional charges may apply. If you buy our products and you are outside of Mexico, you may need to pay customs fees upon reception of the goods. You will be responsible for the payment of any customs fees and any other duties. Please
contact your customs authority for more information before proceeding with your order. 9) SENTIENT accepts exchanges and returns of purchased product(s) through our website www.sentientthebrand.com only, in accordance to our Returns & Exchanges policy. 10) SENTIENT's liability in relation to any product
offered and purchased through our website will be strictly limited to the purchase price of the purchased product and its delivery to the transport company. You understand and accept that the risk for the quality and physical conditions of the product(s) will be transferred to you at the moment the product(s) is delivered
to the transport company.
All the intellectual property rights related to SENTIENT, which includes but is not limited to the copyrights, designs, brands and other rights over the materials or content published on the website www.sentientthebrand.com are owned by SENTIENT and those who have the moral rights over the brand’s trademark. To make use of any of the referred materials, you must request permission in writing before SENTIENT.
In this sense, all content that appears on the website, which includes but is not limited to logos, icons, trademarks, text, graphics, photographs, images, moving images, videos, sound, illustrations and software (Content) are the property of the SENTIENT, its owners, licensees and / or its content providers.
Limitation of liability and misuse of the Site
Access to and use of the Services or any Content is at your own risk and responsibility. Neither SENTIENT, nor any of its employees, managers, directors, agents or affiliates, nor any other party involved in the creation, production or distribution of the products through www.sentientthebrand.com will be liable for
any direct, indirect, special or consequential damages, or any other damages resulting from the use of the Content on the website, or the inability to use it, including damages caused by viruses, inaccuracies, errors or incomplete information on the website.
We try to be as exact as possible when describing the products. However, some descriptions are based on information provided to us by our suppliers, we cannot guarantee that any description is completely correct, complete, accurate or free of errors. In the same way, the images of the products on the website serve,
solely, for illustrative purposes. Although we try to display colors accurately, we cannot guarantee that the colors displayed on your computer, or the way you perceive them, will be identical to those on the physical products. SENTIENT will not be liable in the event of any discrepancy between the description on the
website and the product.
The products sold are granted only for your private use. You agree that you will not use the products for any commercial, business or resale purpose. SENTIENT is not responsible to you or to third parties for any use that you make of the products contrary to what is indicated above.
It is prohibited to use the website to send or transmit any content generated by the user that infringes or may infringe any intellectual or industrial property rights of a third party or that is threatening, false, misleading, subversive, defamatory, invasive of privacy, obscene, pornographic, abusive, discriminatory or illegal, or that may constitute or incite conduct that could be considered an infraction or a crime, violate the rights of any party or that may in any other way give rise to civil liability or violate any law. SENTIENT may deny you access to the website at any time at its sole discretion.
Unless prohibited by applicable law, YOU WAIVE, RELEASE AND AGREE TO INDEMNIFY AND NOT SUE SENTIENT for any claim that may arise in connection with the use of the Services. The user thus HEREBY EXPRESSLY WAIVES ANY CLAIM FOR CONSEQUENTIAL, INDIRECT, SPECIAL
AND / OR ANY OTHER DAMAGES, AS WELL AS ANY INJURIES, IN ADDITION, BY THESE TERMS AND CONDITIONS, YOU AGREE TO INDEMNIFY ANY DAMAGES YOUR CONTENT MAY CAUSE.
Entry into force and modifications
These Terms and Conditions of Use and Purchase are effective as of October 30, 2020 and may be modified from time to time. Any modification to these Terms and Conditions will be posted on the website as a notification.
SENTIENT may revise these Terms and Conditions of Use and Purchase without prior notice. These Terms and Conditions will be governed by Mexican law. Any dispute that may arise derived from the use of the Services and / or the purchase of products through the website www.sentientthebrand.com will be resolved
through an arbitration administered by CANACO (Chamber of Commerce of Mexico City), following its accelerated arbitration regulations, will be resolved by a single arbitrator, in the Spanish language and the arbitration will be carried out in Mexico City.